Do You Prepare Your Salespeople for Chaos? VUCA...training to think and make decisions in complex environments.

In this episode of Sales [UN]Training, Kelly Riggs explores the challenges salespeople face in today’s volatile, uncertain, complex, and ambiguous (VUCA) marketplace. He talks about the importance of deeper discovery, emphasizes the importance of adaptive performance, effective questioning, and practical training techniques like role-playing. Kelly also discusses the need for sales leaders to cultivate critical thinking and emotional intelligence, moving beyond traditional product-focused training and to coach instead of solve. It's a VUCA world out there, and Kelly's advice can help to make it a lot more clear.

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Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

Get more Kelly: www.BizLockerRoom.com.

Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes’ Coaches Council since 2019.

Music and Editing by Doug Branson and Pod About It Productions