In this insightful discussion, Adam Lacey hosts Paul Buller, Head of Content at Mindtools and an executive coach with expertise in leadership psychology. They dive deep into the impact of AI on content creation in learning and development. The duo explores how AI can enhance productivity while emphasizing the irreplaceable value of human connections. They discuss the evolving skill sets needed for content creators and share practical strategies for integrating AI into workflows. The conversation encourages embracing AI with optimism to optimize learning experiences.
36:20
forum Ask episode
web_stories AI Snips
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
insights INSIGHT
AI Boosts Behavioral Focus
AI can quickly create content but can't replace the human role in driving behavior change and organizational outcomes.
Content creation time shrinks, allowing more focus on problem-solving and iterative improvements.
volunteer_activism ADVICE
Leverage AI To Design Learning
Use AI to reduce time spent creating content and focus on designing learning that truly meets client needs.
Embrace AI to enhance learning design, not just content production.
insights INSIGHT
Text Outperforms Video In Learning
Text remains the dominant content type preferred by learners over videos or AI avatars.
Skim reading is a key learner behavior that video formats often fail to support.
Get the Snipd Podcast app to discover more snips from this episode
This week, we're handing the reigns of The Mindtools L&D Podcast over to our friends at Assemble You. Including the show notes!
In this excellent interview, Adam sits down with Ross Garner and Paul Buller of Mindtools to explore one of the most pressing topics in L&D today: the role of AI in content creation and the future of learning. Ross is Chief Learning Officer at Mindtools and a former Learning Designer of the Year. He’s also a long-time podcast host and co-author of the L&D Dispatch newsletter. Paul is Head of Content at Mindtools, an executive coach, and an expert in leadership and organisational psychology with a track record in leading hybrid learning teams at global organisations. In this episode, Ross and Paul unpack how AI is reshaping what we create, how we design learning experiences, and the skills L&D professionals need to thrive in this new landscape. They share their reflections on:
Why content creation jobs are shifting—not disappearing
How AI can free up time to focus on behaviour change and learning design
The continued importance of authentic human connection in digital learning
Practical ways to integrate AI into workflows without compromising quality
How L&D can defend against “internet slop” with trustworthy, research-backed content
To find out more about the performance support available for leaders and managers, from Mindtools, visit mindtools.com. And, good news! You can now add Microsoft Shorts from Assemble You to your subscription.
The Mindtools L&D Podcast