Background Screening Unveiled: A Conversation with Jason Waggoner
Oct 11, 2023
auto_awesome
Seasoned expert in background screening, Jason Waggoner, discusses common mistakes in property management, risks of employment verification, and challenges for renters. He also highlights the need to reconsider hiring policies for former inmates and shares the importance of finding a mentor in the industry. The podcast ends with a lighthearted discussion on personal topics and contact information.
Language and perception are important in the property management industry, and property managers should consider renaming fees as service charges.
Getting emotionally involved in an applicant's story can lead to bad decisions, and property managers should prioritize fair housing compliance and establish clear qualifications and processes.
Deep dives
Professional Property Managers and Charging Fees
This podcast episode discusses the topic of professional property managers charging fees. The host mentions an article by Andrew Johnson, where he suggests renaming fees to service charges. This way, property managers can still charge for their services but frame it in a more positive light. The host acknowledges the importance of language and perception in the property management industry.
Background Screening and Mistakes to Avoid
The podcast delves into background screening in the property management industry. Guest Jason Wagner, an expert in background screening, discusses common mistakes made by property managers. One common mistake is getting emotionally involved in an applicant's story, leading to potentially bad decisions. Jason emphasizes the importance of fair housing compliance and having well-defined qualifications and processes in place.
Qualifications and Preventing Fair Housing Claims
The episode explores qualifications in the rental process and ways to prevent fair housing claims. The guest suggests tailoring qualifications based on the type of property, such as having different qualifications for HUD properties versus gated communities. He advises property managers to clearly state qualifications in listings and applications, ensuring transparency and minimizing fair housing risks.
Identity Verification and Overcoming Fraud
The podcast touches on the topic of identity verification and addresses the growing issue of fraudulent applications. Guest Jason Wagner discusses the challenges property managers face when verifying employment and income. He also emphasizes the importance of reviewing credit reports thoroughly, including analyzing credit scores and trade lines. The episode concludes with recommendations for preventing fraud and training property management teams in handling sensitive data.
In this episode we call "Background Screening Unveiled: A Conversation with Jason Waggoner," join NARPM® Radio host Pete Neubig as he welcomes Jason Waggoner, owner of Rental Consultant LLC and a seasoned expert in background screening and a passionate advocate for community safety. Delve into the world of property management and background screening. Discover the most common mistakes property management companies make when dealing with applicants and gain insights into Jason's best practices for optimizing the application process.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode