Build with Leila Hormozi Tell The Truth About Your Business If You Want It To Grow | Ep 210
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Nov 25, 2024 Discover the transformative power of honesty in business growth. Learn how transparency can strengthen customer and employee relationships. Through personal anecdotes, it becomes clear that embracing the truth not only accelerates success but also builds authenticity. Uncover how cultivating an unshakeable business starts with accountability and genuine communication.
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Honesty in a Crisis
- Leila Hormozi discusses how honesty saved her software company, Allen, after a product launch mishap.
- She refunded customers and transparently addressed the issue, regaining trust and strengthening customer relationships.
Truth in Sales
- State the facts and tell the truth, especially in sales.
- Customers appreciate honesty and are more likely to trust businesses that set realistic expectations.
Transparency with Customers
- Be upfront with customers about delays or issues.
- Honesty builds trust, even when things go wrong.