Build with Leila Hormozi
Tell The Truth About Your Business If You Want It To Grow | Ep 210
Nov 25, 2024
Discover the transformative power of honesty in business growth. Learn how transparency can strengthen customer and employee relationships. Through personal anecdotes, it becomes clear that embracing the truth not only accelerates success but also builds authenticity. Uncover how cultivating an unshakeable business starts with accountability and genuine communication.
17:27
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Quick takeaways
- Embracing honesty and accountability in business fosters trust, as demonstrated by a software company's transparent communication during a product malfunction.
- Having difficult conversations openly helps build stronger relationships with colleagues and customers, preserving trust even in challenging situations.
Deep dives
The Value of Honesty in Business
Successful companies often have founders who embrace honesty and take accountability for their mistakes. Instead of concealing errors or misleading stakeholders, these founders communicate openly about failures, recognizing that people appreciate transparency. For example, in a software company's early product rollout, honest communication about a malfunction led to the customer’s trust being reinforced, as users appreciated the prompt acknowledgment of issues instead of crafted excuses. This scenario illustrates that fostering a culture of honesty can be more beneficial than attempting to shield stakeholders from the reality of mistakes.
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