#13: How to Manage Multiple Stakeholders with Ben Gowland

Ben Gowland is the Founder and Director of Ockham Healthcare, a leading healthcare consultancy specializing in the development of primary care. He is the host of The General Practice Podcast, a show that shares conversations with industry leaders and change-makers to unlock the secrets of their success and unpack the mistakes they’ve made along the way. He is the author of The Future of General Practice, a book that offers valuable resources to help GP’s, federations, and CCG’s resolve some of the most challenging obstacles they face in the industry. Ben earned his Bachelor’s degree in Theology from Oxford University and prior to forming his consultancy firm, he has held executive positions in the NHS.

Ben joins me today to share his unique approach to managing multiple stakeholders. He shares his advice for new primary healthcare network managers on how to build effective relationships with stakeholders and explains the importance of balancing expectations and managing your time effectively. He shares tips on how to manage your cash flow and allocate resources more effectively and explains the role that your equity plays in a stakeholder’s decision-making process. He also shares the most valuable lesson he has learned throughout his career as an entrepreneur in the healthcare space.

 

 

“The most important thing is to build effective relationships.” - Ben Gowland

 

 

This week on The Business of Healthcare:

• How new primary healthcare network managers should build relationships with stakeholders
• Balancing expectations and managing your time effectively
• How to address unresolved conflicts and find common ground between CCG’s and general practices
• The value Ben’s podcast provides to general practitioners
• How Ben stays ahead of the fast-paced changes affecting the general practice industry
• Strategies to better manage your cash flow and allocate resources
• The role that equity plays in a stakeholder’s decision-making process
• The most valuable lesson Ben has learned throughout his entrepreneurial career in the healthcare industry

 

Resources:

• Akimbo Podcast by Seth Godin
• Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions by John Kotter

 

 

Connect with Ben Gowland:

• Ockham Healthcare
• The General Practice Podcast
• The Future of General Practice
• Twitter
• Email: ben@ockham.healthcare

  

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