The Practice Marketing Podcast
7 Terrible Mistakes That Kill Morale & Lead to High Staff Turnover (You’re Probably Doing #3)
Sep 2, 2024
Delve into the pitfalls that can cripple staff morale and drive turnover in healthcare. Discover essential managerial practices for boosting employee morale, like setting clear expectations and conducting regular check-ins. Explore the importance of understanding employee perspectives and fostering open communication. Learn how recognizing contributions and involving staff in marketing can elevate workplace culture, enhance productivity, and improve job satisfaction. Avoiding these common mistakes is crucial for retaining talent and creating a thriving environment.
22:22
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Quick takeaways
- Establishing clear expectations during onboarding ensures that employees understand their roles, which is vital for maintaining morale and accountability.
- Regular communication and check-ins between managers and employees foster a supportive environment that enhances performance and reduces turnover.
Deep dives
Setting Clear Expectations
Establishing clear expectations is crucial for maintaining staff morale and accountability. Employers should communicate the primary purpose of each role and secondary responsibilities, ensuring that these are documented and agreed upon during onboarding. For instance, physical therapists should understand their core duty of providing high-quality care while also being aware of metrics tied to patient attendance and documentation. Regularly revisiting these expectations during performance reviews reinforces alignment and reduces misunderstandings between management and staff.
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