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Mystery AI Hype Theater 3000
Episode 13: Beware The Robo-Therapist (feat. Hannah Zeavin), June 8 2023
Sep 7, 2023
UC Berkeley scholar Hannah Zeavin discusses the National Eating Disorders Association's decision to replace their helpline with a chatbot, the history and significance of suicide hotlines, the importance of training for crisis support volunteers, workplace toxicity and the threat of job replacement, ethical concerns of sharing data with a for-profit, and the hype around AI services and concerns about relying on chatbots for financial advice.
01:00:53
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Quick takeaways
- The datafication and automation of mental health services can disproportionately affect vulnerable populations.
- The use of chat GPT in evaluating book submissions can lead to gatekeeping and exclusion of marginalized voices.
Deep dives
Yokosuka city adopts chat GPT in administrative operations
The city of Yokosuka has officially adopted chat GPT in administrative operations after a successful trial period. It has been reported that the use of chat GPT has improved work efficiency and shortened business hours.
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