15min chapter

Mystery AI Hype Theater 3000 cover image

Episode 13: Beware The Robo-Therapist (feat. Hannah Zeavin), June 8 2023

Mystery AI Hype Theater 3000

CHAPTER

Training for Crisis Support Volunteers

The chapter highlights the importance of training for volunteers providing crisis support and the potential trauma for both callers and volunteers without sufficient training. It also discusses the introduction of AI-assisted technology called Tessa and the dehumanizing management speak that accompanied this decision.

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