Season 14 | Ep 164 | Building High-Performing Global Teams with Phillip Rivers

Dec 13, 2024

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Have you considered expanding your team globally? Leveraging the full potential of your remote workforce can transform your business from a small-scale operation to a multi-million-dollar success. How do you overcome the cultural and communication barriers to build a high-performing global team?

In this episode of The Agency Blueprint, I’m joined by Philip Rivers to discuss how to hire and manage overseas talent effectively. Philip is an email marketing expert and founder of a $200M revenue-generating agency. His journey began designing niche t-shirts and grew to a thriving agency with over 50 employees leveraging global talent for outstanding results.

Don’t miss this episode to learn more about strategies for building cohesive remote teams and creating meaningful physical connections with them.

Key Questions:

[01:04] What is the distinction and the relationship between local and global talent, and how can you leverage each?
[06:38] How did you look at where to find the right talent with good cultural crossover for the right type of skillset that allowed you to expand your team globally?
[09:29] What would you say to someone who needs help in hiring the right global talent?
[14:33] How do you consider the compensation component of a fair wage within that individual’s country?
[16:18] How can physical team-building activities and annual gatherings improve team cohesion and performance among remote and offshore team members?
[18:55] What would someone who’s never hired nearshore or offshore talent consider when hiring?

What You’ll Discover:

[01:39] Philip’s shift from hiring only local talent to embracing global talent driven by financial and operational considerations.
[04:22] His experience hiring client-facing overseas talent and how it works in specific industries.
[06:53] The process for finding and hiring the right talent with the right hiring strategies in regions like Latin America.
[09:42] The importance of businesses fully preparing for remote workers with SOPs to clear communication expectations.
[11:49] How to effectively integrate global talent into the company culture without making them feel undervalued.
[13:33] The potential risks and opportunity costs that come from not investing in overseas talent’s success.
[15:22] How different cost-of-living levels impact compensation and how fair wages in various countries can still provide a good quality of life.
[17:09] How regular team-building efforts and cultivating a united company culture can impact team members' longevity and effectiveness.
[19:10] Things to consider when hiring overseas talent, like planning the first 30 days and evaluating soft skills.

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