The Changelog: Software Development, Open Source Observability is for your unknown unknowns (Interview)
Aug 7, 2019
Christine Yen, co-founder and CEO of Honeycomb, dives deep into the world of observability for developers. She discusses how observability serves as a superpower, enabling teams to improve code quality and resilience against failures. Christine highlights the cultural shifts needed for its adoption, the emotional dynamics within tech teams, and the importance of real-time insights. She also explores intelligent data sampling and the critical role of tailored tools in modern software architecture, making a compelling case for embracing observability in development practices.
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Shared Support at Parse
- Christine Yen and Charity Majors worked together at Parse, where everyone did a day of support.
- This tight feedback loop between users and developers highlighted software shortcomings and the need for shared information.
Bridging the Dev-Ops Gap
- Ops folks innately understand how code impacts production, while developers must learn it.
- Developers need to see the cause and effect of their code in production to develop this ops sensibility.
Defining Observability
- Observability is the ability to ask new questions of systems without deploying new code.
- It allows for flexible querying, unlike traditional monitoring, which is limited to predefined dashboards.