Unlocking Revenue Growth: How Technology Enhances F&B Operations - Christine Lising, Shiji [Sponsor Bonus]

In this sponsored episode, Christine Lising, Director of the Solutions Engineering Team at Shiji, shares practical insights on leveraging technology to enhance food and beverage operations in the hospitality industry.

Learn more about Infrasys POS: The trusted POS for the world’s top hotels.

In this episode, we cover:

• (01:56) Christine's role at Shiji Group
• (03:19) Understanding client challenges
• (04:45) Key questions for identifying business problems
• (06:10) Evaluating the guest experience
• (09:09) Common themes in hospitality challenges
• (11:04) Overview of Shiji Group
• (12:40) Technology trends in hospitality
• (20:31) Adoption of mobile ordering
• (23:14) Case study: Streamlining food and beverage operations
• (26:33) Importance of making technology easy to use
• (30:44) Future-proofing technology solutions

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands