How to do Reference Checks (with James Lord)

Reference checks: the hiring step everyone does but most recruiters think is dumb.

In this episode, James Lord breaks down what HR professionals can do differently to actually learn something meaningful about candidates when they do reference checks.

James (of RefApp) shares insights from years working with reference checking companies, including the uncomfortable truth that 8% of references are fraudulent. We need to protect ourselves!

We explore practical strategies for determining who to actually call, whether or not you should call, and navigating problems.

We discuss:

• Why requiring supervisors from the last two roles (with corporate email addresses) reduces fraud
• The right questions to ask

• Why phone references without audit trails create legal risk
• The role of technology
• When in the hiring process to actually check references

James also explains how smaller organizations without an ATS can access reference checking technology. It's easy of course.

For HR professionals tired of going through the motions with references that don't provide real insight, this conversation offers evidence-based alternatives to traditional approaches!

**Connect with James Lord**LinkedIn: https://www.linkedin.com/in/jameswlord/Email: james@refapp.comRefApp: https://www.refapp.com/**Connect with Andrea Adams**LinkedIn: https://www.linkedin.com/in/andrea-adams1/Email: andrea@thehrhub.caThe HR Hub: https://thehrhub.ca/