Power Virtual Agents in the wild with Abhi Rathinavelu

FULL SHOW NOTES
https://podcast.nz365guy.com/430 

• Abhi Rathinavelu shares his journey to Microsoft and his work with the Power CAT team, specializing in Power Virtual Agents (PVA) for the past two years. 
• Find out in this episode all the details on Power Virtual Agents and how they can benefit your business. 
• Learn more about Power Virtual Agents and their real-world applications. 
• The various ways Power Virtual Agents can be used, including customer service, employee training and onboarding, and more. 
• How does PVA help the customers, and how does context awareness work in PVA? 
• Check out the role of chatbots in the business world.  
• The benefits and uses of chatbots in business. 
• What options are available for integration into other data sets the organization has?  
• How does AI fit into what you can do with PVA? 
• Abhi talks about the differences between public-facing and internal chatbots. 
• A discussion about building low-code chatbots with Power Virtual Agents 
• How to use the Power Virtual Agents chatbot successfully for Financial Industry? 

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Thanks for listening 🚀 - Mark Smith