The future of enterprise search and AI-powered work productivity with Glean’s Arvind Jain | E1916

31 snips

Mar 20, 2024

Arvind Jain, Founder of Glean, is reshaping enterprise search with AI solutions that ensure secure data accessibility. He dives into Glean's innovative approach and the challenges of integrating various systems within companies. The risks of using consumer AI for sensitive information are also covered, alongside discussions about open-source versus closed models and their implications. Jain emphasizes the importance of permission management and effective search functionality, predicting an evolution in workplace productivity powered by advanced AI technologies.

Ask episode

AI Snips

Chapters

Transcript

Episode notes

INSIGHT

Glean's Purpose

Glean is an AI-powered enterprise search engine designed to answer questions using internal company data.
It's like having a ChatGPT or Google specifically for your organization's information.

INSIGHT

Glean's Integration

Glean sits on top of existing SaaS platforms like Intercom or Zendesk, connecting knowledge across systems.
It helps employees resolve issues by finding answers in various sources, such as Slack, Jira, or internal documentation.

ADVICE

Data Confidentiality with LLMs

Prioritize data confidentiality by using LLMs like GPT-4 only for summarization, not training.
Restrict access based on individual permissions to ensure data privacy within the organization.

Get the Snipd Podcast app to discover more snips from this episode

Get the app