The Josh Bersin Company

Welcome To AI Agent World! (Everything you need to know about the AI Agent market.)

23 snips
May 2, 2025
Explore the rapidly evolving AI agent market and its potential to transform various business sectors. Learn how intelligent agents are redefining applications, especially in HR, and the challenges of managing their governance. Discover key innovations from major companies like ServiceNow and Microsoft, emphasizing customized solutions. Dive into the future of workforce dynamics as AI streamlines human resources and reshapes organizational structures. Get ready for upcoming announcements that could reshape the landscape even further!
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

AI Agents as Intelligent Workflows

  • AI agents evolve from simple chatbots to intelligent systems that analyze information and take action.
  • They represent sophisticated workflows embedded across business applications, enabling complex decision-making.
ANECDOTE

Maki People Recruiting Agent Example

  • Maki People exemplifies advanced recruiting agents that manage the entire hiring lifecycle.
  • They automate everything from job description creation to onboarding and ongoing employee performance tracking.
INSIGHT

Agent Governance and Interoperability Challenges

  • Companies will build and maintain numerous AI agents internally requiring new governance and management tools.
  • Agent interoperability is complex with no clear standard yet, complicating integration across systems.
Get the Snipd Podcast app to discover more snips from this episode
Get the app