Using Partnership Marketing to Grow Your SaaS with Scindia Balasingh
Aug 21, 2023
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Scindia Balasingh, an expert in partnership marketing, shares insights on leveraging this strategy to grow your B2B SaaS business. Topics include various types of partnership marketing, finding effective partners, building relationships without alienating customers, common pitfalls to avoid, recommended number of clients to start a partnership program, and measuring the impact of a partnership program.
Strategic partnerships in the SaaS industry can help expand market reach and cater to a wider range of customer needs.
When developing a partnership program, it is important to focus on finding partners with a similar ideal customer profile (ICP) and gradually building strong and mutually beneficial relationships.
Deep dives
Partnership Marketing and its Importance in SaaS Growth
Partnership marketing in the SaaS industry involves collaborating with other companies to provide a complete solution to customers. By forming strategic partnerships, SaaS companies can cater to a wider range of customer needs and increase their market reach. There are three types of partnerships: reselling, tech, and affiliate partnerships. Reselling partnerships work well for high-value products and involve other companies reselling a SaaS solution. Tech partnerships focus on integration and collaboration between software platforms to provide a seamless user experience. Affiliate partnerships involve professional services companies referring clients to a SaaS product in exchange for commissions. When developing a partnership program, it is crucial to identify partners with a similar ideal customer profile (ICP) and focus on mutual growth. Building relationships with partners takes time and starts with joint marketing initiatives like social shoutouts, newsletters, and guest blogging. Gradually, partnerships can evolve to webinars, events, and co-selling, leading to a strong and long-lasting alliance. To measure the impact of a partnership program, start by tracking referral traffic, then move on to lead generation metrics like cost per lead (CPL), cost per marketing-qualified lead (MQL), and ultimately analyze the revenue generated from partnerships. Common mistakes to avoid include onboard- ing too many partnerships without a clear plan, pushing for immediate revenue without building trust, lack of patience, and not offering value to partners. A successful partnership program requires a focused approach, understanding partner strengths, and aligning goals to create a win-win situation.
How to Find and Connect with Effective Partners
When looking for potential partners, it is essential to identify companies that share a similar ideal customer profile and complementary offerings. Tools like LinkedIn Sales Navigator and Amplemarket can help in finding and reaching out to potential partners. Connecting at industry events and sponsorships can also facilitate initial conversations. However, it's crucial to have a clear value proposition and mutual benefits in mind before reaching out. Building a strong partnership program involves starting with a well-defined set of joint marketing activities like social announcements, newsletters, and guest blogging. Gradually, partnerships can progress to webinars, events, or even happy hours. It's vital to have a quarterly planning session to align goals and activities with partners, ensuring that efforts are coordinated and mutually beneficial.
Pitfalls and Best Practices in Partnership Marketing
To avoid common pitfalls in partnership marketing, it is important to strike a balance between onboarding too many partners and focusing on a select few who can provide significant impact. Onboarding a large number of partners without a clear plan or engagement strategy can lead to loss of interest and ineffective partnerships. Instead, focus on cultivating a long-term relationship through a series of joint marketing initiatives, gradually moving toward co-selling and revenue sharing. Another pitfall to avoid is rushing into revenue discussions and expecting immediate returns. Building trust and providing value to partners should be prioritized before pursuing revenue opportunities. Additionally, having patience and understanding that partnership programs take time to yield predictable and measurable results is crucial. Successful partnership programs require a win-win approach, with both parties benefiting from the alliance and delivering value to their respective customers.
Measuring the Impact of Partnership Programs
Measuring the impact of partnership programs involves tracking various metrics over time. In the early stages, focus on referral traffic and engagement generated through joint marketing initiatives. As the partnership matures, evaluate metrics like cost per lead (CPL), cost per marketing-qualified lead (MQL), and ultimately the revenue generated from partnerships. It is important to have a multi-quarter approach, starting with traffic metrics, then gradually moving to lead generation metrics, and finally analyzing the revenue impact. By tracking these metrics, SaaS companies can gauge the success of their partnership program and make data-driven decisions to optimize their collaborative efforts.
In this episode of SaaS Marketing Superstars podcast, Scindia Balasingh explains how to use partnership marketing to grow your B2B SaaS. Episode Highlights - How Scindia got into partnership marketing and her career trajectory (1:11)What is partnership marketing (4:08)Types of partnership marketing (7:18) Why you should tier your partners into strategic, regular and long-term partnerships (13:31)How to find effective partners for your company (16:22)How to build relationships with intending partners without alienating your customers (18:18) Common partnership pitfalls companies must avoid (22:32) Recommended number of clients companies should start their partnership program with (25:32) How to measure the impact of a partnership program (28:46)Favorite books, apps and business leaders (30:52) Check out the show notes and get links to all the resources mentioned in this episode here: https://aaronzakowski.com/podcast-partnership-marketing-scindia-balasingh
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