Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Tools

The War Between Artificial Intelligence And Curiosity With Jon Bassford

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Oct 20, 2025

Jon Bassford, a consultant expert in curiosity-driven leadership, explores the tension between artificial intelligence and human curiosity. He reveals how AI can quench curiosity despite being a valuable tool for dialogue and customer profiling. Jon emphasizes the need for authenticity in customer interactions and warns against over-reliance on automation, advocating for humans to retain control in nuanced situations. He suggests that mastering processes before implementing AI ensures better outcomes and highlights the importance of continuous quality control.

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INSIGHT

AI Works As A Dialogue

AI is a dialogue that amplifies curiosity but requires you to know the right questions to ask.
Use AI to simulate customer conversations and sharpen your pitch, not to replace real customer insight.

ADVICE

Automate Intake, Keep Humans For Discovery

Use automation and AI only for initial vetting and low-hanging outreach tasks.
Hand off discovery and relationship work to humans who deeply know your business.

ANECDOTE

SEC Filings And The Reverse Split Mistake

Jon uses AI to analyze long SEC filings because it reads pages far faster than he can.
He still reviews outputs because AI often miscalculates details like reverse splits.

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Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into the intriguing conflict between artificial intelligence and human curiosity with our distinguished guest, Jon Bassford, a pioneering consultant specializing in enhancing curiosity-driven leadership and corporate culture.

Jon articulates a paradox within AI integration, noting how curiosity initially fuels AI adoption, yet reliance on technology can dampen that same curiosity. He addresses the challenges in customer engagement and decision-making in an era where information is instantly accessible, highlighting AI as a tool for dialogue rather than a substitute for human insight. Jon emphasizes the importance of maintaining authenticity and balancing AI usage to avoid disconnect from customers.

Notable Quotes:

"AI is just a tool. You need to know the right questions to ask." - [Jon Bassford]
"When AI becomes the barrier between me and the customer, then it's a problem." - [Jonathan Green]
"AI can make you smarter, but you still have to be there—mistakes happen constantly." - [Jon Bassford]
"We have to see how we're doing it, how can we do it better, let's master that before we add AI." - [Jonathan Green]

Jon underscores the necessity of process mastery before integrating AI, describing it as an accelerant that enhances efficiency without replacing the human element. He advocates for strategic AI implementation to intensify operational effectiveness while avoiding the risks of over-reliance and authenticity loss.

Connect with Jon Bassford:

Website: https://think-lateral.com/
Personal Brand: https://jonbassford.com/

Jon shares insights on upcoming initiatives, including the launch of curiosity assessments designed to transform leadership and organizational culture.

If you're intrigued by the dynamics of AI and human curiosity, and seek strategies for integrating technology without sacrificing authenticity, this episode is a valuable resource!

Connect with Jonathan Green

The Bestseller: ChatGPT Profits
Free Gift: The Master Prompt for ChatGPT
Free Book on Amazon: Fire Your Boss
Podcast Website: https://artificialintelligencepod.com/
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