Kitces and Carl - Real Talk for Real Financial Advisors

Helping Clients With AI Bubble Fears To Stay The Course: Kitces & Carl Ep 181

13 snips
Jan 8, 2026
Michael Kitces and Carl Richards dive into client concerns about the evolving AI landscape and whether it's a market bubble. They discuss the fears near-retirees face about their investments and the common advisor pitfalls in addressing these worries. The hosts emphasize the importance of empathy, a calm investment process, and reconnecting clients with their goals. They suggest using data to explain portfolio construction while reinforcing the idea that crises, though varied, often lead to the same outcome. Small tactical adjustments can help ease anxiety.
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ADVICE

Articulate Your Response To Market Data

  • Have a calm, intellectually defensible explanation for how data (like valuations) is factored into your portfolio decisions.
  • Articulate to clients why you will stay the course or change allocations based on that documented plan.
ADVICE

Use Empathy Then Pause Before Responding

  • Begin scary-market conversations with empathy and a brief true statement that validates the client's feelings.
  • Use a 'please hold' pause to create space before responding so you can be composed and gather the client's file or notes.
ADVICE

Reconnect To Purpose Before Discussing Markets

  • Anchor the conversation to the client's financial purpose, values, and goals before debating markets.
  • Remind clients the portfolio was built to meet those goals with intentional interaction between pieces, not to chase news.
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