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The Josh Bersin Company
Systemic HR: Why It's Coming... And Why I'm Excited About Bing.
Feb 18, 2023
Dive into the transformative role of Bing and AI in HR, showcasing its potential to revolutionize recruitment and employee support. Explore the concept of Systemic HR, highlighting its importance in addressing interconnected challenges within the workforce. Discover how a holistic approach can enhance diversity, culture, and retention. Plus, hear about innovative HR strategies shifting from cost-cutting to strategic growth, advocating for collaboration and adaptability in the modern workplace.
16:55
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Quick takeaways
- The integration of AI-powered chatbots with platforms like Bing is set to transform HR processes such as recruitment and employee support.
- Adopting a systemic HR approach that fosters collaboration among various functions is crucial for addressing complex challenges and improving overall effectiveness.
Deep dives
The Impact of ChatGPT on Bing and Microsoft
ChatGPT’s integration with Bing has garnered significant attention and raised both excitement and controversy. Microsoft executives emphasize that this technology is still in its early stages, with ongoing improvements to enhance the chatbot's performance. A notable interaction revealed that while the chatbot correctly summarized information, it also generated inaccuracies, highlighting that it lacks true intelligence and operates on algorithmic patterns. Microsoft is committed to refining this technology rapidly while maintaining a focus on ethical considerations and user experience.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode