

Etiquette at Work 6 | 9
10 snips Feb 28, 2024
Discussing the impact of decreased human interactions in the office and the need to establish behavior norms. Emphasizing open communication in hybrid and remote work environments. Addressing challenges of time zones and setting norms for efficient work dynamics. Exploring the goal of Radical Candor in fostering connections through conversation and efficient communication strategies.
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Return to Office Challenges
- Kim Scott describes a leader's experience with employees returning to the office.
- They acted as if they were still on a video call, forgetting basic respect.
Decreased Human Interaction
- Societal shifts, like online shopping and self-checkout, reduce human interaction.
- This leads to decreased respect and increased suspicion among people.
Park Encounter
- Kim Scott shares a story about a park encounter where her unleashed dog greeted another.
- Despite apologizing, the other owner reacted angrily, highlighting rising defensiveness.