Dental Unfiltered Episode 96 - The Future of Patient Communication w/ Kevin Tallman
Jun 10, 2025
Kevin Tallman, CEO of Mango Voice, shares insights on transforming dental practices with VoIP and AI technology. He discusses how thoughtful integration of these tools enhances patient communication and front desk efficiency. The conversation emphasizes the importance of transparency in customer service and the delicate balance between automation and human touch. Tallman also highlights the potential of AI in improving booking rates and managing patient interactions, ultimately leading to better experiences for both patients and staff.
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Dental-Specific VoIP Advantage
- Mango Voice focuses solely on dental practices, allowing deep understanding of specific challenges.
- This vertical specialization enables tailored solutions that improve front desk operations effectively.
Prioritize Reliable Number Porting
- When switching to a new VoIP provider, verify their number porting expertise to avoid downtime.
- Choose providers who handle porting actively to ensure a smooth, timely, and painless transition.
Transparency Builds Trust in Service
- Maintaining a high uptime and transparent communication builds trust in phone service reliability.
- Mango Voice publicly shares uptime metrics and ensures quick support response times by centralizing its team.