Head Heart & Boots Ep 151 - "Holding The Line, With Ed Cross"
Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation.
Key Takeaways:
- Expert Advice: Tap into Ed Cross's years of experience for building stronger relationships with clients and smoothing out the bumps with insurance adjusters for better claim settlements.
- Communication Tactics: Discover how to keep things positive with adjusters and why listening more than you talk can be your best strategy in negotiations.
- Deeper Dive: Get into the weeds on tortuous interference and its potential to change the game by stopping unfair claim denials.
This is the kind of episode you’ll want to share with your team. It’s packed with scenarios you can role-play and tips that’ll sharpen your skills in client interaction and claims handling.
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