I Am Northwest Arkansas®

Navigating the Dynamics of a Multi-Generational Business at Lewis Automotive Group

Mar 24, 2025
Join brothers Shelby and Taylor Lewis, essential figures in the multi-generational Lewis Automotive Group, as they delve into the intricacies of running a family business. They discuss how hands-on experience and a strong work ethic, instilled by their father, shape their roles. The duo emphasizes the importance of setting clear boundaries to maintain healthy family relationships while fostering a vibrant workplace culture. They also highlight their commitment to community engagement, supporting local teachers, and the significance of trust in building enduring customer connections.
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ADVICE

Balancing Family and Business

  • Establish clear boundaries between family matters and business operations.
  • Open communication about expectations helps maintain a healthy work environment.
INSIGHT

Legacy Advantage

  • Multi-generational businesses benefit from repeat customers and referrals due to long-term trust.
  • This legacy of customer care provides a unique advantage and strengthens community ties.
ANECDOTE

Farm to Dealership

  • The Lewis brothers were raised on a farm, where they learned the value of hard work through chores.
  • This upbringing translated to their work ethic at the family's boat store and eventually the car dealerships.
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