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True or false: leaders must remain calm and cool under every circumstance.
Fact: managers shouldn’t always appear stoic or unflappable.
On episode 99, Karen Hebert-Maccaro, General Manager of Education at Morning Brew, shares why extreme unflappability is not necessarily a good thing.
Karen also shares the metrics managers should focus on and how it impacts their image of success.
Lastly, we dive into her four-step delegating framework to ensure effective task management.
Tune in to hear all about Karen’s leadership journey and the lessons learned along the way!