Credit Union Exam Solutions Presents With Flying Colors Documents of Resolutions & Project Management - What You Need to Know
May 22, 2025
Todd Miller and Steve Farr, both former NCUA employees, share their extensive knowledge on document resolutions and project management for credit unions. They delve into the complexities of conservatorships, emphasizing the importance of communication during NCUA examinations. Todd and Steve discuss how the COVID-19 pandemic has created additional challenges and stress the need for transparency in project management. Their insights on balancing reporting with action and maintaining accountability offer valuable strategies for credit unions facing regulatory scrutiny.
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Steve Farr's CFO Conservatorship Experience
- After retirement, Steve Farr served as CFO of a large conservatorship facing extensive Documents of Resolution.
- This experience gave him perspective on the credit union side dealing with NCUA actions.
Todd Miller's Long NCUA Career
- Todd Miller spent 34 years at NCUA with roles including examiner, capital markets specialist, and director of special actions.
- He managed conservatorships that were successfully returned to their members.
Lengthy Documents Overwhelm Credit Unions
- Document of Resolution (DOR) reports are becoming excessively long with numerous action items.
- Inexperienced examiners often treat all corrections as equally urgent, leading to impractical demands on credit unions.