How to Handle Losing Your Church’s Biggest Financial Supporter

Dec 4, 2025

Losing a major donor can feel daunting, but staying calm is crucial. Understanding why a supporter leaves is key to responding effectively. They discuss the normal 15-30% churn rate in churches and advise pastors to act quickly without panic. Clear communication with the congregation is essential, as is addressing any valid concerns raised by departing givers. Adjusting budgets and understanding giving patterns can help manage cash flow. Ultimately, trusting in divine provision is essential amidst financial changes.

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ANECDOTE

Donor Moved Then Returned

Josh recalled a major donor who moved away and later returned, causing a short-term funding gap.
The church backfilled the loss through growth and new gifts over time.

INSIGHT

Donor Churn Is Inevitable

Church donor churn is a statistical reality; expect to lose 15–30% of members annually.
At some point your largest giver will likely be part of that churn, so plan accordingly.

ADVICE

Act Quickly Without Panicking

Don't panic and avoid drastic moves like selling property or firing staff immediately.
Work quickly: convene finance leaders and trustees to strategize and control communication.

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When a major donor or key financial supporter leaves a church, it can feel personal, unsettling, and even threatening to the ministry’s stability. But pastoral leadership during this moment matters immensely. On this episode, Josh and Sam walk through the practical steps pastors should take when the church’s largest giver steps away.

There is a 15% to 30% annual “churn rate” in just about every church. At some point, the biggest giver will be the one who exits.

1. Don’t panic. But work quickly.
2. Understand the reason why the key giver is leaving.
3. Should you work to retain the key giver or not?
4. Don’t take anything personally. Focus on fixing any potential problems.
5. Understand the impact on your cash flow.
6. What is the pattern of their giving: weekly, annually, or monthly?
7. Do you need to make mid-year budget changes?
8. Use your polity to your advantage.
9. Communicate clearly with your church and allow others to fill the gaps.
10. Trust God’s provision above anything else.

Resources:

Doctor of Ministry, The Southern Baptist Theological Seminary

Chaney & Associates

Church Answers University

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Church Answers Central

The Hope Initiative

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