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Because You Need to Know®
Starting the Seedlings of a Knowledge Garden with Dawn Brushammar
Jan 22, 2024
Dawn Brushammar, a knowledge management professional, discusses the connection between knowledge management and library skills, the organic approach to leadership and culture in her organization, the growth of a consulting firm, the importance of librarians in knowledge management, and striking the balance between standardization and creativity in business intelligence.
24:28
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Quick takeaways
- Successful knowledge management relies on understanding user needs and connecting the right people together.
- Establishing a taxonomy and involving experts and the wider organization is crucial for effective knowledge management.
Deep dives
The Importance of Knowledge Management in Organizational Culture
Knowledge management plays a crucial role in organizations by gathering, organizing, and incentivizing the sharing of knowledge. It involves creating a culture where people freely share their expertise and insights. The key to successful knowledge management lies in understanding user needs, both expressed and unexpressed, and connecting the right people together. Librarians are particularly well-suited for knowledge management due to their skills in understanding user needs, organizing information, and creating taxonomies. While technology is important, the emphasis should be on the people and culture that support knowledge sharing.
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