Unlocking Retention: The 100-Day Client Journey Blueprint

In this episode of the Active Life Podcast, hosts Larry and Cody dive deep into the mechanics of client retention, revealing where fitness professionals most often lose clients—and how to fix it. Drawing on real data from Active Life’s flagship location, Cody shares that 75% of client attrition happens within the first six months, prompting a discussion about two key systems they've implemented: the Early Win System and the Recommitment Conversation.

Listeners will learn practical steps to immediately apply in their coaching businesses, including how to deliver tangible and identity-based wins, how to guide clients through emotional justification, and how to structure powerful future-casting conversations that drive long-term engagement. Cody also emphasizes how even partial implementation of these systems can dramatically improve retention and client satisfaction.

If you’re a coach striving to bridge the gap between fitness and healthcare, this episode provides a clear, actionable strategy to boost results, increase loyalty, and build a career where you never have to worry about client turnover again. Don’t forget to download the full AL-P curriculum linked in the show notes.

Downloads here - https://drive.google.com/drive/folders/15kIFAPyKFawJC2Aad9Lh4EaYJN2u_Xf_?usp=drive_link