OrgDev with Distinction Organisation Development Pro Tips for Improving Performance - Part 1 - OrgDev Episode 88
Jan 9, 2026
This highlights episode dives into the evolving role of HR, emphasizing market success over traditional tasks. A guest stresses the importance of CEO involvement in shaping company culture. The 'great rejection' phenomenon links mismatched recruitment promises with high turnover rates. Proactive coaching for leaders encourages open discussions, while building psychological safety starts with self-awareness. The shift towards meaningful work is highlighted, along with the risks of AI bias in decision-making. Insightful tips on emotional awareness in teams round out this engaging discussion.
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HR Must Drive Marketplace Success
- HR's role is shifting from an inward focus to driving marketplace success for the organisation.
- Garin Rouch argues HR must start conversations about customer and investor needs, not just HR programs.
Leaders Can't Outsource Culture
- Senior leaders who delegate culture to HR create a disconnect between stated values and lived experience.
- That mismatch fuels churn and the 'great rejection' as people leave when reality doesn't match promises.
Pressure Created Widespread Fraud
- At Wells Fargo, intense pressure produced mass unethical behaviour across sales teams rather than isolated bad actors.
- The environment drove employees to commit fraud to survive unrealistic goals and humiliation.
