The eCom Ops Podcast

Essential hacks: Customer Loyalty in the New eCommerce Landscape with Bish Smeir

Dec 17, 2024

27:36

Essential hacks: Customer Loyalty in the New eCommerce Landscape with Bish Smeir

Bish Smeir, a visionary in e-commerce and FinTech, is a testament to adaptability and innovation in an ever-evolving digital landscape. Beginning his journey in the complex world of payment processing, Bish has seamlessly transitioned into understanding the nuances of e-commerce, driven by an innate curiosity and a passion for understanding customer behavior.

Enigmatic Smile is revolutionizing the Reward Tech sector with a dedicated focus on decentralizing and streamlining the fragmented payment-linked rewards industry. They stand out by their ability to swiftly launch branded card-linked offers apps in an astounding timeframe of just four weeks.

The No.1 eCom Operations hack

I read a statistic that 57% of all the online money goes to Amazon... And how is any independent brand going to challenge that? You need comprehensive loyalty; you need comprehensive systems.

You Will Learn

The core principles behind constructing a successful loyalty program in today's digital age.
How to effectively engage and retain customers in an eCommerce landscape.
Strategies to stand out and make a mark, even when competing with major players like Amazon.
Insights into the future trends and shifts anticipated in online shopping.
Best practices for leveraging data while ensuring customer privacy and trust.

Let’s keep learning and growing together in the world of eCommerce!

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