Coaching Real Leaders How Do I Communicate With More Tact?
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Sep 18, 2023 A man seeks to improve his direct communication style after receiving feedback. The conversation explores delivering messages tactfully, especially to senior leaders, highlighting self-reflection and emotional nuances. Listeners learn about 'emotional hijacking' and the art of constructive dialogue. The importance of perspective in communication is emphasized, encouraging personal insights to foster collaboration. The discussion ultimately underscores how effective communication is key to leadership growth and building trust.
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Ambiguous Communication
- Valentino recounts a meeting where a strategy shift was communicated ambiguously.
- He challenged the leadership's communication, causing tension.
Mirror Reflection
- Muriel observes Valentino holds his leadership accountable for effective communication.
- Ironically, he seeks help with the same issue.
Emotional Hijack
- Valentino's emotional reactions often override productive responses in the moment.
- He recognizes his amygdala hijack.