

The Service-First Rebirth of The Home Depot with Frank Blake—Fmr. Chairman & CEO
May 31, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Introduction
00:00 • 5min
Home Depot - The Story of Home Depot
04:45 • 3min
What's the Most Important Characteristic of a Leader?
08:04 • 3min
The Great Resignation Coming Out of Cove
10:51 • 2min
The Pandemic Is Over, Isn't It?
12:42 • 2min
The Church Isn't a Business, but It's a Church
14:22 • 3min
The World of Faith
16:54 • 3min
Tapoassid
19:50 • 3min
How Did You Lead Home Depot Through the Digital Revolution?
22:58 • 2min
How Do You Move an Organization to Shift?
25:05 • 3min
What's the Difference Between Retail and Your World?
27:40 • 5min
The Digital Presence of the Church
32:15 • 3min
The More You Can Do for Your Customer, the Better
35:43 • 4min
How to Increase Sales in a Store or on-Line?
39:57 • 2min
Are You Ready for It?
42:02 • 3min
You've Always Got to Have a Next Thing
44:58 • 2min
How to Make Visions Stick
47:23 • 3min
Optimism Is a Force Multiplyer
50:05 • 2min
Frank Blake Dropping the Freak Balm on Us
52:34 • 2min