HR Leaders How Lloyds Builds Leaders for the AI Era
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Dec 1, 2025 In this discussion, Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, delves into how companies can lead amid the AI revolution. She emphasizes prioritizing substance over show and the importance of purposeful leadership. Insights into global executive learning trips highlight real-world AI applications. Sharon introduces 'AI ninjas'—reverse mentors aiding leaders in their AI journey. The conversation underscores the need for trust and transparency in leadership, while stressing three cultural mainstays that keep organizations strong during times of change.
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Executive Learning Trips And AI Ninjas
- Sharon Doherty described taking senior leaders to Silicon Valley, Seattle, Canada and Singapore to learn about AI firsthand.
- She paired executives with younger 'AI ninjas' and ran a six-month Cambridge program so leaders could ask basic questions and learn safely.
Use AI To Supercharge Culture
- Use AI to nudge feedback, personalize induction, and surface data from surveys to save leaders time.
- Design AI-driven workflows so leaders can use richer insights to focus on driving culture, not manual analysis.
Hold Leaders' Hands Through AI Adoption
- Don't force leaders to master everything at once; guide them with hands-on support and clear milestones.
- Set a deadline (e.g., 'by end of 2026 you need to know this') and provide coaching, experiments, and reverse mentoring.