In Depth cover image

In Depth

A guide to building product in a post-LLM world | Ryan Glasgow and Kevin Mandich from Sprig

Sep 7, 2023
Ryan Glasgow, CEO and founder of Sprig, and Kevin Mandich, Head of Machine Learning at Sprig, discuss key lessons from Sprig's founding story, product development in the pre vs. post-LLM world, how to overcome AI skepticism, evaluating new models, the importance of ML engineers, Sprig's 'AI Squad' team structure, and upskilling team members on AI.
01:16:45

Podcast summary created with Snipd AI

Quick takeaways

  • Applying ML concepts can enhance the onboarding process for products by using AI to conduct user studies, design questions, optimize responses, and analyze results.
  • Sprig used ML to automate the analysis of qualitative data, providing valuable and nuanced feedback to customers.

Deep dives

Applying ML to improve product onboarding flow

The podcast episode discusses how applying ML concepts can enhance the onboarding process for products. By using AI to conduct user studies, design questions, optimize responses, and analyze results, companies can create more effective onboarding flows. This approach breaks down complex tasks into smaller subtasks and generates product specifications based on the study outcomes.

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