Payments Pros – The Payments Law Podcast Enhancing Card Partnerships and Compliance: A Conversation With Matthew Goldman
Aug 19, 2025
Matthew Goldman, founder of Totavi, LLC and publisher of CardsFTW, shares his expertise in fintech and operational compliance for card issuers. He discusses the daily responsibilities of maintaining compliance, emphasizing the importance of transaction tracking and fraud scrutiny. Goldman highlights the intricacies of bank-fintech partnerships and the need for effective communication. He also dispels myths about compliance costs, illustrating how compliance should be viewed as a revenue enabler. The conversation is packed with practical insights for navigating the complex payments landscape.
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Daily Recording And Active Monitoring
- Record and track every transaction, complaint, and piece of feedback in your systems daily.
- Monitor and test systems continuously to catch data leaks, rewards errors, and suspicious activity early.
Require Policy Sign-Offs For Operational Changes
- Involve compliance and policy teams in operational changes and require documented approvals for policy-driven changes.
- Use a facilitator to ensure required board reviews, sign-offs, and backtests occur before implementation.
Scaling Reveals Compliance Gaps
- Growth can expose compliance shortfalls quickly when teams don't hire ahead or scale processes.
- Falling behind on compliance during success risks pauses, audits, or regulator action that can cripple a startup.