Omni Talk Retail The Secrets to Sam's Club Success: Todd Garner Talks Innovation at NRF 2025
Jan 13, 2025
12:00
In this live interview recorded from the VusionGroup Podcast Studio at NRF 2025, Chris Walton and Anne Mezzenga sit down with Todd Garner, SVP and Chief Product Officer at Sam's Club. Todd delves into the cutting-edge technologies powering retail innovation, including the success of scan-and-go and computer vision, as well as its digital-first Grapevine concept store.
Key Moments:
- 0:50 – Todd Garner shares his career journey from the military to retail leadership.
- 3:20 – Insights on the Chief Product Officer role and its impact at Sam's Club.
- 4:50 – How Sam's Club uses design thinking to solve member and associate pain points.
- 5:30 – Scan-and-go technology and the introduction of computer vision at scale.
- 8:40 – A closer look at the digital-first Grapevine concept store innovations.
- 10:00 – Todd’s strategies for maximizing value from NRF 2025 and finding the right partners.
#samsclub #nrf2025 #retailindustry
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