Today, I'm joined by the incredible Noël Lamb. Noël runs Research Ops at Robinhood and has nearly a decade of Research Ops experience having led the practice at Salesforce.
In this episode we talk about:
- Noël's goals in the early stages of ResearchOps
- What was surprising about her early days in ResearchOps
- What Noël would you do differently if she was setting up a new ResearchOps practice today
- The most difficult part of setting up a ResearchOps practice
- The biggest difference between the early days of launching the practice vs when ResearchOps is established within a company
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