TED Talks Daily

4 tips to kickstart honest conversations at work | Betsy Kauffman

Jan 13, 2021
Betsy Kauffman, a leadership and organization coach, dives into the art of honest communication at work. She tackles why it’s challenging to speak up and offers four actionable strategies to bring candid conversations into the open. With personal stories illustrating transparency's power, she discusses overcoming barriers to ensure everyone feels safe sharing their thoughts. Kauffman also emphasizes the significance of confidence and intent in dialogue, nurturing a collaborative environment that drives positive change and solution-oriented discussions.
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ANECDOTE

The Power of Speaking Up

  • Betsy Kauffman's younger son called out a lie during a neighborhood conflict.
  • His honesty and directness stopped the argument and highlighted the power of speaking up.
INSIGHT

Hidden Disagreements

  • Open disagreement is often avoided, leading to covert communication like texting during meetings.
  • Kauffman advocates for bringing "water cooler" conversations into the open.
ADVICE

The Captain Obvious Strategy

  • Use the "Captain Obvious" strategy to speak up confidently in meetings.
  • Preface your point with "Call me Captain Obvious, but..." to add humor and test the waters.
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