Dynamics 365 Customer Insights vs Azure Synapse with John Wiese

FULL SHOW NOTES
https://podcast.nz365guy.com/278

• John Wiese's hobbies and interests.  
• Talks about John’s career background.  
• A brief introduction about John Wiese’s journey within Microsoft to his current role and what's involved.  
• John’s involvement with Surface Duo, Flutter Dev, Dart and Dynamics 365 Customer Insights  
• An overview of what Dynamics 365 Customer Insights is  
• What makes Dynamics 365 Consumer Insights so Powerful  
• Find out more about Microsoft Partner Training  
• A conversation about how customers use Customer Insights  
• Determine if customer Insights is best for your organization?  
• Explore all about Audience Insights and Engagement Insights  
• Learn about the Architecture of Customer Insights  
• Discusses how Machine Learning and AI fit into Dynamics 365 Customer Insights  
• Talks about Connectors available and the gaps.  
• Discover what's new in this wave release that John is excited about. 
• Examples of the use cases in the B2B as well as B2C   
• What does John see in Public Sector and NGO's when it comes to Customer Insights?  
• Customer Insights vs Azure Synapse 
• Introduction to Azure synapse 
• How do Azure synapse and customer insights work together? 

Resources Mentioned 

Customer Insights partner resources (including on-demand training videos/labs): https://aka.ms/CIPartner
Customer Insights videos: https://aka.ms/CITV
Customer Insights in Under 5: https://aka.ms/CIUnder5
Customer Insights docs: https://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/overview 

Customer Insights Roadmap: https://dynamics.microsoft.com/en-cy/roadmap/overview/?group=dynamics-365&subgroup=dynamics-365-customer-insights
Azure Synapse overview: https://docs.microsoft.com/en-us/azure/synapse-analytics/overview-what-is 

Flutter: https://flutter.dev
Surface Duo: https://www.microsoft.com/en-us/surface/devices/surface-duo 

This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.

Accelerate your Microsoft career with the 90 Day Mentoring Challenge 

We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.

Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith