Embracing Differences Why should leaders care? The power of empathy with Clive F. Lloyd
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May 18, 2021 
Clive F. Lloyd, a clinically trained psychologist and author of 'Next Generation Safety Leadership', dives into the crucial role of empathy in leadership. He shares insights on how genuine care for employees fosters trust and organizational success. Topics include the need for a compassionate approach in high-risk industries, the psychological impacts of trauma on workers, and the importance of challenging masculine norms to promote emotional vulnerability. Clive highlights that prioritizing emotional intelligence in leadership can transform workplace cultures and enhance safety.
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Contrasting Experiences
- A seafarer, stranded abroad due to COVID-19, felt neglected by his company.
- His crewing manager, however, praised the company's support during his own COVID-19 leave.
Safety Language Creates Barriers
- Traditional safety language, like "safety officers" and "zero harm", can create a parent-child dynamic.
- This discourages workers from admitting mistakes, hindering safety improvement.
Prioritize Care After Incidents
- Demonstrate care for employees, especially after incidents, to build trust.
- This fosters a culture of open communication and improves safety performance.