
Why should leaders care? The power of empathy with Clive F. Lloyd
Embracing Differences
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Empathy in Leadership: Fostering Trust and Connection
This chapter examines the vital role of emotional intelligence in enhancing organizational effectiveness, focusing on the need for empathy and trust within workplace cultures. Through poignant examples and personal stories, it highlights how compassionate leadership can positively impact teams, especially during crises or after incidents. The discussion calls for a shift from a compliance-focused mindset to one that prioritizes human welfare, underscoring the importance of genuine care in fostering a psychologically safe and thriving work environment.
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