Why we can never cut corners - Richard Garcia, Remington Hotels

Richard Garcia is a veteran of the US Marine Corps, a star chef, and now, Senior Vice President of Food and Beverage at Remington Hotels.

Today, he shares with us:

* Why he will never cut corners on providing a great guest experience

* The tradeoffs he will make to ensure they don’t cut corners

* Guest experience expectations pre-pandemic vs today

* What providing a great guest experience can look like at various types of hotels

* Benefits of delighting your guests

👉 What changes might you need to make to ensure you don’t cut corners on the guest experience?

Hospitality Daily is brought to you by HotelOperations.com, which helps you empower your teams to delight guests and drive profits.

Read Richard Garcia’s full story here, or check out the guide to using LinkedIn to attract talent and tell your story.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands