Over the past 12 months many organisations in the UK and across the globe switched to survival mode. Whether that was due to a sudden surge in demand for key services or having to adapt operations as a result of COVID-19 restrictions, no business remained unscathed. One thing that is abundantly clear is that our working lives will not be returning to ‘normal’. The pandemic presented an opportunity for employees to reconsider how they work and whether it’s conducive to work-life balance. But are organisations prepared to make the necessary changes that contribute towards building a braver, fairer and more equal world? Join Nigel Cassidy and this month’s guests, Neil Morrison, Group HR Director at Severn Trent PLC, Deborah Lee, Group Engagement Director, Compass Group and Brad Taylor, Director of People at CIPD, as we take our first steps into 2021 and explore the key anticipated shifts in people practice as we recover and rebuild better and fairer organisations.