Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #132 - Rebranding, Team Lead Pay, and GMB: Your Questions, Answered
Jul 9, 2024
This podcast covers strategies for increasing revenue per plumber and HVAC technician, tracking KPIs, hiring team leads, and implementing incentive-based compensation plans. It also discusses rebranding after acquisitions and successful business models like new construction.
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Maximize Revenue With Average Ticket
- Increasing the average ticket size dramatically raises revenue per plumber or HVAC technician.
- Offering more options and high-value quotes boosts the average ticket effectively.
Daily KPIs for Techs and Installers
- Track average ticket, number of options, sold hours, and close rate for technicians daily.
- For installers, measure on-time completion, callback rate, and gross dollars produced.
Hire Team Leads Who Coach
- Hire team leads with strong skill, experience, and a coaching mindset.
- Choose those who enjoy teaching others and have potential for future management roles.