

458: How to Speak Up With Senior Leadership—Even When You Don’t Know All the Answers
Sep 10, 2025
Matthew Hill, a leadership and communication expert, shares invaluable insights for navigating global team dynamics. He unpacks why even the most capable individuals can struggle with outdated communication instincts. Hill emphasizes the power of cultural awareness in leadership, exploring strategies to engage senior leaders through provocative communication. He suggests using personal stories and creating a psychologically safe environment to foster open dialogue. Tune in to discover how to enhance your influence and presence on the global stage!
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From Factory Boss To Respected Leader
- Matthew described coaching a former Soviet-style factory supervisor into a modern, empathic leader who used active listening.
- The leader's influence and results improved dramatically after the communication shift.
Small Cues Carry Big Cultural Weight
- Smiling and other small cues carry very different meanings across cultures and can create big misunderstandings.
- Do cultural homework before interacting to avoid unintended offense or confusion.
Do Cultural Homework Before Meetings
- Do homework on your counterpart's cultural norms for eye contact, tone, and gestures before meetings.
- If addressing mixed groups, use neutral international-English behaviors to avoid cultural clashes.