The Operations Room: A Podcast for COO’s 85. AI Employees
In this episode we discuss: AI employees. We are joined by Matt Lhoumeau, Cofounder & CEO at Concord
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We chat about the following with Matt Lhoumeau:
- How do you balance the need for structure with the chaos of fast-growing operations?
- What happens when marketing becomes a true conversation rather than a one-way message?
- Why are standards and expectations so critical to building trust in a growing team?
- How can leaders create clarity without stifling creativity?
- What’s the real difference between being busy and being effective?
References
- https://www.linkedin.com/in/mattlhoumeau/
- https://www.concord.app/
- https://eu1.hubs.ly/H0lMWln0
Biography
Matt Lhoumeau is the CEO and co-founder of Concord, the leading provider of AI-powered Agreement Intelligence solutions. With over a decade of experience transforming how businesses manage contracts, Matt helps operations leaders unlock strategic value from their agreements and turn contracts from cost centers into profit drivers.
To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.
Summary
04:05 – AI tools and operational leadership.
08:05 – The power of systems thinking in AI bots
12:01 – Using AI to challenge you
15:16 – AI-first mantra
19:40 – Legal department AI substitutes
22:36 – Being a systems owner
24:30 – ChatGPT as a therapist
27:37 – Using AI to evolve and be durable
31:34 – How tools and frameworks are used over time.
34:58 – The balance between AI and human intervention
35:19 – Evolving with AI
37:05 – The right inputs
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy