The Josh Bersin Company
ServiceNow Goes Crazy For AI, Talent Intelligence Goes Enterprise, And Workday Gets Beat Up In The Press
May 9, 2024
The discussion kicks off with ServiceNow's ambitious moves to lead the AI-driven HR landscape. There's a deep dive into how Enterprise Talent Intelligence is becoming essential for businesses. Insights from recent HR tech conferences reveal the exciting roles of AI in talent management. Also covered is a critique of the media's portrayal of Workday amidst these shifts. Finally, the conversation emphasizes the need for industries to embrace AI technologies to avoid being left behind.
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Quick takeaways
- Enterprise Talent Intelligence is revolutionizing HR by leveraging large datasets to enhance workforce planning and talent management decisions.
- Generative AI tools, like chatbots, are transforming HR functions by improving productivity and allowing HR professionals to concentrate on strategic activities.
Deep dives
The Rise of Enterprise Talent Intelligence
Enterprise Talent Intelligence is emerging as a transformative technology in sourcing and recruiting, leveraging vast amounts of employee profile data from public sources like LinkedIn. This technology allows organizations to assess skills, potential, and career paths, ultimately aiding in workforce and competitive planning. Companies such as Chevron and Starbucks have successfully implemented talent intelligence strategies, creating specific capabilities that align talent data with organizational needs. The implications of this technology are substantial, as it promises to enhance decision-making in talent management that traditional systems have struggled to deliver.
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