On this episode, we spoke to Alan McIntosh, Senior Manager, International Channel & Strategic Programs Enablement at RingCentral and SEC One to Watch in 2024!

Alan discussed the keys to building an effective, scalable, rep certification program based on his real-life experiences.

Key talking points:

• Creating sales rep certifications and coaching for consistency at scale
• Certifying both sales reps and managers in unison
• Measuring the immediate and long-term success of certifications

And more!