The Diary Of A CEO with Steven Bartlett

Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden

Nov 22, 2021
Anne Boden, the founder and CEO of Starling Bank, shares her remarkable journey in building a billion-dollar fintech company from scratch. Facing daunting challenges, including losing her co-founder and funding, she managed to revive her vision single-handedly. Her passion for customer service and reforming the industry is evident. The conversation also touches on gender dynamics in leadership, the emotional toll of entrepreneurship, and the importance of resilience. Anne's insights inspire belief in transformative business practices and the pursuit of fairness.
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ANECDOTE

Humble Beginnings

  • Anne Boden came from humble beginnings with a father who worked in steelworks and a mother in retail.
  • Her parents instilled a liberal mindset and supported her academic pursuits, despite not having an academic background themselves.
ANECDOTE

Unintentional Banking Career

  • Anne Boden's banking career started unexpectedly after her mother advised her to apply for a 'normal' job.
  • This led to a 30+ year corporate journey through various banks and territories before founding Starling Bank.
INSIGHT

Discomfort as Motivation

  • Anne Boden felt a growing discomfort with the banking industry's lack of technological adoption and wanted to make a change.
  • This feeling, coupled with a desire for entrepreneurship, motivated her to start Starling Bank at age 54, despite facing skepticism.
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