Bonni and I respond to community questions on taking the next step in difficult situations. First question from Khrist and a few suggestions from us: Recognize your hot buttons or trigger point Avoid handling things in the midst of anger and emotion, if you can avoid them (for example, don't send emails when angry) Instead, write out your thoughts just for yourself Get input from others who are not as close to the situation Start with questions and not accusations/assumptions Sometimes a bit of expressed anger or frustration is OK, assuming it is genuine Consider what you are really able to do or not do Give yourself grace too - none of us are perfect at handling these situations In fact, we discover the most from imperfect situations Book recommendation: Daring Greatly by Brene Brown* Book recommendation: Difficult Conversations* Video recommendation: Brene Brown's first and second TED talks Past podcast recommendation: How to Lead When Someone is Driving You Nuts [episode #48] Second question from Huzefa and a few suggestions from us: What is it you want about being an entrepreneur and could you achieve it without the risk? Three elements you'd need to be successful: Skill in the field Passion for the work Market of customers who will pay what you are worth Could you do a test-run or two on a small client project that would prove your model and lessen risk? Book recommendation: Empowered manager by Peter Block* Book recommendation: Business Model Generation* Book recommendation: Business Plan In A Day by Rhonda Abrams* Feedback On this topic: http://coachingforleaders.com/131 General comments, questions, or feedback: http://coachingforleaders.com/feedback The next question and answer show is episode #135 and the topic for questions is training. Record your questions at this link. Here are a few common questions we've heard to get you thinking: How can I maximize the training I'm doing for others? What's the best way to train someone? How do I benefit most from the training program I'm going through right now? What can my organization do to measure training results? How do I design a training program? And many more - anything related to training is fair game! Apologies that some of the graphics aren’t working perfectly on the weekly update emails and podcast apps - I’m looking into it and it will get resolved soon! Thank you to Andy Crick, Dan Dwyer, Robert Lee, Dave Wargo, Phoung Nguyen, Roger Sowada, Joe Huenecke, Jackie Gilbrook, Kevin Sun, Petr Skacilik, Sarma Malladi, Yvon Lachapelle, Natalie Alten, Claire Tozer, Gina Wiener, Moniva Thielking, and Eric Rogers. A special thank you to Huzefa this week for the kind written review on iTunes. If this show has been valuable to you as well, please leave a written review on iTunes or Stitcher by visiting http://coachingforleaders.com/itunes or http://coachingforleaders.com/stitcher